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Professional Indemnity Insurance - Questions
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WE ANSWER THE MOST COMMON QUESTIONS ASKED ABOUT PROFESSIONAL INDEMMTY INSURANCE
We know that this is a specialised area of Insurance so to make it easier for you,
we answer what we believe are the most frequent questions asked by an Insured about
Professional Indemnity Insurance.
1. WHO IS A PROFESSIONAL?
Anyone who gives to another person advice and/or services of a skilful character according
to an established discipline might be regarded as a 'Professional'. That means persons
other than those in 'traditional' Professions, such as doctors and lawyers, are now
considered to be Professionals i.e. Computer consultants, advertising agents, acoustics
consultants, trade associations and fund managers.
2. WHY DOES A PROFESSIONAL NEED A PROFESSIONAL INDEMNITY POLICY?
A Professional will hold himself or herself out as having a special skill, which can be
relied upon by another. Consequently the law requires that the Professional exercise
the required skill to an appropriate level expected by that profession. Professionals
are only human and mistakes do happen. Any financial loss arising from a mistake or
failure by the Professional to exercise the required level of skill may mean that an
award is made in favour of a person who suffers a loss, damage or injury. A Professional
may also be held to be liable for a mistake even though there was no negligence.
3. WHAT PROTECTION WILL A PROFESSIONAL INDEMNITY POLICY PROVIDE?
A Professional Indemnity policy aims to shield the Professional's assets in the event of
a claim therefore ensuring that he/she is able to carry on their business. Every policy
on the market is different. You need to compare each policy.
4. WHAT IS A 'CLAIMS MADE' POLICY? HOW DOES IT DIFFER FROM AN 'OCCURRENCE' POLICY?
A 'claims made' policy requires all claims and any fact, situation or circumstance that
results in a claim, to be notified to the Insurer within the Period of Insurance. The
actual mistake could occur at anytime, if there is retrospective cover, or otherwise
it must occur during the Period of Insurance. The Insured must not have had any prior
knowledge of the fact, situation or circumstance before the Period of Insurance.
In an "occurrence" wording (as for Public Liability policy wordings), the circumstance
must occur during the Period of Insurance whilst the notification of this event can
occur at any time subsequently.
5. WHAT FACT, SITUATION OR CIRCUMSTANCE SHOULD I NOTIFY TO AN INSURER?
Any fact, situation or circumstance, which a reasonable person in the Insured's
professional position would have thought, might result in someone making a claim against him/her.
6. WHAT DOES A CIVIL LIABILITY PROFESSIONAL INDEMNITY WORDING COVER?
A 'civil liability' wording will indemnify the Insured for claims arising from any civil
award imposed by a civil court, as opposed to criminal liability or penalties enforced
by a criminal court. A Civil Liability Professional Indemnity wording is broader than a
'negligence wording', as it will indemnify the Insured for claims arising from strict
liability, where no negligence is involved.
7. WHY DO I HAVE TO FILL OUT A PROPOSAL FORM?
Generally before a quote can be given for Professional Indemnity Insurance, underwriters
will require certain information in order to understand the Insured's profession and all
the characteristics of the Insured's business. The information provided in the proposal
either forms part, or all, of the information that an underwriter will rely upon to provide
a quote. Generally each Insured is quoted individually, since one Insured's circumstances
(i.e. the type of profession, type of work performed, number of years in the profession
and experience) may vary considerably from another.
8. WHAT DOES 'COSTS INCLUSIVE' EXCESS AND 'COSTS EXCLUSIVE' EXCESS MEAN?
Costs Inclusive Excess means the Insured must pay the amount of the Excess towards the
legal and defence costs. Costs Exclusive Excess means the Insured does not pay any excess
towards the legal and defence costs but only pays the amount of the Excess towards any Claim.
9. WHAT IS THE RETROACTIVE DATE? WHAT IS THE DATE OF INCEPTION?
Retroactive date is the date after which acts, errors or omissions of the Insured are
covered. That is, any act, error or omission arising from work done after the Retroactive
date will be covered under the Policy. The Inception date is the date of the start of
the Policy Period.
10. WHAT IS RUN OFF COVER? HOW MANY YEARS SHOULD I TAKE OUT RUN OFF COVER FOR?
If an Insured chooses to sell his/her business and retire, then 'Runoff' cover will indemnify
them for any unknown claims arising during the Period of Run Off Insurance, arising from
mistakes made whilst they were still in business. It does depend upon the retroactive date
offered with the policy. It is difficult to suggest the length of time that 'Run Off' cover
ought to be taken out, as it depends upon the Statute of Limitations legislation applying
to that particular claim. In some cases a claim can be brought in excess of 15 years after
the mistake occurred.
11. WHAT IS CONTINUOUS COVER? WHEN IS THIS COVER OFFERED?
This is, in effect, a loyalty bonus. It means that if someone who was insured in unbroken
successive periods notifies a claim circumstance in the subsequent period which should
have been notified in the earlier period, then that claim will be covered under the after
policy but subject to the lesser limit of the two applicable policies. Issues of 'non-disclosure'
and 'known circumstances' exclusions will not be raised, however prejudice due to delayed
notification may be taken into account in the adjustment of the claim.
12. WHAT IS AUTOMATIC REINSTATEMENT?
Unlike other forms of liability policy, the sum insured of the professional indemnity
policy is limited so that the limit applies to the aggregate of all claims against the
policy in the policy period. The automatic reinstatement allows this aggregate limit to
be doubled while the limit for any one claim remains the limit of the sum insured.
13. WHAT IS MEANT BY A 'KNOWN CIRCUMSTANCE'?
Claims arising after the policy inception which arise from circumstances which the
Insured knew (or should have known) at the time of the policy inception may give rise
to a claim, are excluded. This is because such claims are not fortuitous at the time
of entering into the insurance but, on the contrary, there is a real possibility that
a claim may eventuate.
14. WHAT IS THE DIFFERENCE BETWEEN JURISDICTION AND TERRITORIAL LIMITS?
These two terms are sometimes confused. Territorial Limit refers to the place where the
act, error or omission occurs. Jurisdiction Limit refers to the fact that the policy will
only cover claims brought within the court system of the nominated countries.

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